Shipping policy

Shipping Policy – Vesper

At Vesper, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.

Shipping Time

Estimated delivery times vary depending on your location:

• Local Orders: 3–7 business days
• International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to external factors such as customs, weather, or courier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your location. Occasionally, we may offer free shipping promotions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package in real time.

Delayed or Lost Packages

While we work with reliable shipping partners, delays may occur. If your order is significantly delayed or lost, please contact us and we will assist you promptly.

Incorrect Shipping Information

Please ensure that your shipping details are accurate at checkout. Vesper is not responsible for orders delivered to incorrect addresses provided by the customer.

Customs & Duties

For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your shipment, feel free to contact our support team. We’re always here to help.